Amenities & hotel supplies, the tools of your trade, almost certainly aren’t very exciting to you when you work in the hospitality industry. Still, it’s important to bear in mind that, among hospitality venues, hotel guests, in particular, notice the little things. Since, as a hotelier, most aspects of a guest’s vacation, adventure or special event aren’t under your control, it’s important to maximize where you can. Furnishing your hotel guest rooms with comfortable beds covered in super soft sheets, stylish ice buckets & drinking glasses, rich toiletries & durable shower curtains, among other things, will garner praise & provide a relaxing guest room. Creating a warm, inviting ambiance in any hotel room with affordable, high quality hotel supplies often adds to the guest experience. When you work in a hotel, part of your success comes from seeing everything about your hotel, from the parking lot to the guest rooms, from the guest perspective.
Assuming rate & location are similar, when they’re trying to narrow their options to 2-3 hotel options, people tend to look for cost savings & entertainment options in the amenities you offer. For example, a hotel that offers complimentary continental breakfast, a fitness center & a pool will likely be chosen above another hotel that doesn’t because the implied value is higher. Today, everybody from the wealthy to the lower class are looking not just for value, but for extreme values. Hotel rooms & hotel stays in general are not exempt from this. When you look at your average hotel guest room, which items serve a functional purpose? In other words, which hotel supplies help people with a task? A blow dryer, a sturdy ice bucket & an iron & ironing board are a few great examples of functional hotel supplies that your guests not only take note of but use, too. Heavy duty, well-made metal or wood hangers that come off the bar in the closet easily & can hold a blouse, pair of pants a suit or some combination therein are valuable hotel supplies that get noticed. A binder introducing the hotel & its services & amenities along with information about things to do, places to visit, shopping, houses of worship & the like are definitely appreciated as they provide a quasi road map & some direction for your guest’s stay. Article Source: http://EzineArticles.com/3970008
