Buying a clinical information technology system challenges every organization’s senior management team. Unlike other administrative applications that help manage a facility, the clinical information technology system touches directly the lives of patients & the work flow of physicians, nurses, & other clinicians. Careers & entire organizations can be ruined by poor vendor choices and botched implementations (e.g., installation of the software & hardware) & deployments (e.g., introduction of applications to end users). Poorly chosen clinical information technology systems can drive physicians to competitor institutions, impact facility accreditation, & in some cases invite litigation due to unexpected morbidity or mortality.
As frightening as this task is, the best way to be successful is to be humble. Senior executives must accept the fact that full investigation of the features and functionality of clinical information technology systems before purchase is impossible. No individual or committee has the technical expertise & available time to effectively evaluate & fully review the capabilities of a comprehensive clinical information technology system. Therefore, organizations must base their decision to purchase systems on factors that function as surrogates for the usefulness & appropriateness of the systems in its institutions. These may include such items as the source of clinical content included with the system, list of organizations using the system, & perceived ease of use of the application.Although information technology vendors utilize demonstrations of their software to educate clients about their products, viewing working systems deployed in patient care areas offers the most valuable information. Unfortunately for both vendors & purchasers, the competitiveness of the healthcare information technology marketplace, couple with the complexity of these systems, encourages vendors to showcase software products during demonstrations that are either partially completed or are in beta version.Article Source: http://EzineArticles.com/4494551